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no push for facebook messages?

Nik's Avatar

Nik

08 Feb, 2010 11:36 AM via web

Hi,
so I'm on boxcar 2.3 and so far it works for everything except facebook messages. Notifications and also hidden notifications are being pushed to my iPod Touch but facebook messages just don't seem to work, although I have the feature switched on in the settings.
Any solutions?

  1. Support Staff 2 Posted by jonathan on 11 Feb, 2010 05:47 AM

    jonathan's Avatar

    Hi Nik,

    Try logging out of Facebook and logging back in (inside of Boxcar). After that, toggle the 'Mail' notifications.

    Also, did you ever receive the pop-up that asks you to confirm to allow Boxcar to access your mail?

  2. jonathan resolved this discussion on 11 Feb, 2010 05:47 AM.

  3. hans wurst re-opened this discussion on 15 Feb, 2010 02:04 PM

  4. 3 Posted by hans wurst on 15 Feb, 2010 02:04 PM

    hans wurst's Avatar

    Hey,
    I did what you told me to. I did receive the pop up that asks me to confirm
    to allow Boxcar to access my mail.
    After I did, push for messages seems to work randomly. Every now and then I
    get a notification that I got a message on facebook, but more often than not
    it won't work.
    That's so weird, because the notifications for all the other stuff work
    seamlessly.

  5. 4 Posted by Rel on 22 Feb, 2010 05:22 PM

    Rel's Avatar

    I've been asking about this problem for months. Even resorted to sending messages to the twitter account (no response there either). This isn't working and when it does it's totally RANDOM.

    This needs a fix, logging in and out is NOT working.

  6. 5 Posted by Ivan Williams on 26 Feb, 2010 04:13 PM

    Ivan Williams's Avatar

    I have to agree that this is rather a random thing with Facebook. With Twitter, it seems to just work.

    I've sent a few messages about this, with no response. In addition I sent a message about uninstalling, and reinstalling Boxcar, and how to get around NOT paying again for adding a second service. Again, still no reply...

  7. 6 Posted by Maya on 17 Mar, 2010 04:35 PM

    Maya's Avatar

    It worked great at the beginning. It has been a problem now for quite a while. It's the mail reason I bought this...please fix it. The update seems to have made it worse...now I get a connection error.

  8. Support Staff 7 Posted by jonathan on 17 Mar, 2010 04:43 PM

    jonathan's Avatar

    We're discussing it in this thread:

    http://help.boxcar.io/discussions/problems/222-service-down

    thanks!

  9. jonathan resolved this discussion on 07 Apr, 2010 07:59 AM.

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