Email push delays?
John Dong
via web
Since yesterday I've been seeing intermittently delayed email push notifications. Sometimes they arrive hours late in batches.
Is this a known issue?
via web
Since yesterday I've been seeing intermittently delayed email push notifications. Sometimes they arrive hours late in batches.
Is this a known issue?
Support Staff 2 Posted by jonathan on 21 Jul, 2010 08:16 PM
Hi John,
We had one of our mail servers go down yesterday, but the backup MX
servers took care of the load. It's now up and running again. I
suppose you could be seeing some of the fallout from that. However,
if this is applying to new incoming emails, then no, it's not a known
issue at the moment.
Whose your mail provider (Gmail?)?
j
3 Posted by John Dong on 21 Jul, 2010 08:21 PM
My mail provider is FastMail and I'm using Sieve rules to forward a copy to my push address.
I've verified by also pushing to another service that there's no slowdowns on my end.
It seems like right now it's acting okay again but an hour ago I was still seeing delays of several minutes then a sudden batch of 5 or so emails.
Sent from my iPhone
Support Staff 4 Posted by jonathan on 21 Jul, 2010 10:10 PM
How's it been for the last two hours now?
j
5 Posted by John Dong on 21 Jul, 2010 10:13 PM
Seems pretty good now.
Sent from my iPhone
6 Posted by Ken on 22 Jul, 2010 01:27 AM
I did not send this from the connected account but it's been 5 to 10 minutes, i haven't gotten the alert yet
Support Staff 7 Posted by jonathan on 25 Jul, 2010 06:47 PM
Ken,
How's it been for the last few days?
j