Growl Plugin keeps crashing
Dear support,
The Boxcar Growl plugin keeps crashing GrowlHelperApp on my Machine. Detailed logs can be found in the attached crashlogs.
I tried both versions of your plugin, 1.2 and 1.3. The crash happens AFTER the notification gets displayed, while the/a sound is playing. The notification that caused Growl to terminate is sent to my iphone.
I've tried all sorts of settings (no sound, sticky window/no sticky window, etc. - with the same result. It does not matter if I click the popup, don't touch the computer at all or which Application triggered the growl: even a click on the "preview" button terminates GrowlHelperApp:
ReportCrash[20717] Saved crash report for GrowlHelperApp[20720] version 1.2 (1.2) to /x/Logs/DiagnosticReports/GrowlHelperApp_2009-12-28-070544_X10.crash
Your competitor "Prowl" or the default/built-in display don't crash, so I guess there might be nothing wrong with my Growl installation.
FYI: I've purchased Twitter and Growl Support in the Appstore.
- GrowlHelperApp-Crashlogs.zip 17.4 KB
Comments are currently closed for this discussion. You can start a new one.
2 Posted by Johnathan on 30 Dec, 2009 04:11 AM
i second confirm that, i am facing the exact same problem with boxcar.. Boxcar is causing growl to stop working after the first few notification, its quite disappointing.. :(
3 Posted by frame on 01 Jan, 2010 05:08 PM
Update: Since last night the plugin no longer crashes. I didn't change anything, just restarted Growl (like I did many times during the past days while testing).
EDIT: Nevermind, plugin stopped working again.
4 Posted by Jens on 03 Jan, 2010 01:39 AM
crashes here to. Snow Leopard + growl 1.2 ("Mono" 3rd party theme)
5 Posted by Johnathan on 05 Jan, 2010 06:24 AM
So this is a common problem? Why isnt there a fix for this?? seems like they are neglecting this problem..
6 Posted by don Reith on 07 Jan, 2010 07:39 PM
Adding a "me too" to this thread. Submitted crash logs to support
7 Posted by frame on 10 Jan, 2010 06:06 AM
It's now been 14 days without any sign of the developer(s). If the fee for growl support wouldn't have been ~1$ I'd make a fuss right now. I've switched back to Prowl for the time being and adjusted my AppStore rating.
Jonathan George: Can you please let us know if you can at least reproduce the problem and if you need more crashlogs., info, etc.
8 Posted by Pat on 10 Jan, 2010 07:36 AM
Add one more "me too" to the discussion here.
I'm running Mac OS X Server 10.5.8 on a PowerMac G4 if that's relevant… with the latest version of Growl (v1.2) and the latest version of the Growl Boxcar plugin (v.1.3)
If it's any help, I've attached all of the entries containing "growl" from my Console log. Growl had never crashed on me before installing the Boxcar plugin.
Until Boxcar is able to resolve this issue, I've added a new item to my launchd process per the directions below which automatically restarts Growl whenever it crashes. I'll still miss a push notification now and again, but it's hard to tell whether it's my kludge or Boxcar itself that's flaking out.
http://www.macosxhints.com/article.php?story=20071220095645567
9 Posted by William Li on 10 Jan, 2010 04:20 PM
me too, I am on snow leopard, with growl 1.2 and boxcar plugin 1.3
10 Posted by duke on 12 Jan, 2010 10:42 AM
Same across two of my machines :
PPC running 10.5.8, and Intel running 10.6.2 - latest growl, boxcar 1.3
11 Posted by frame on 13 Jan, 2010 07:43 AM
@Pat - could you post the launchd .plist you used to restart growl on pastie or somewhere? I'm mainly a windows user and you'd save me a lot of time.
Thanks!
12 Posted by Pat on 13 Jan, 2010 10:11 AM
@frame,
Here's a Pastie link:
http://pastie.org/776238
Hope this helps.
13 Posted by frame on 13 Jan, 2010 10:28 AM
@Pat, thank you very much!
Support Staff 14 Posted by jonathan on 17 Jan, 2010 05:16 AM
Hey guys,
Looking into this now.
15 Posted by Kee Hinckley on 28 Jan, 2010 11:24 PM
My 2 cents.
Process: GrowlHelperApp [3818]
Path: /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/Contents/MacOS/GrowlHelperApp
Identifier: com.Growl.GrowlHelperApp
Version: 1.2 (1.2)
Code Type: X86 (Native)
Parent Process: launchd [1629]
Interval Since Last Report: 93 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 50 sec
Per-App Crashes Since Last Report: 3
Date/Time: 2010-01-28 18:21:56.961 -0500
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: B3E11336-8DCC-45AF-B4E9-5C3C5BBCC1B7
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000023
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x957d5688 objc_msgSend + 24
1 com.apple.CoreFoundation 0x911d63c5 CFRunLoopRunSpecific + 3141
2 com.apple.CoreFoundation 0x911d6aa8 CFRunLoopRunInMode + 88
3 com.apple.HIToolbox 0x958db2ac RunCurrentEventLoopInMode + 283
4 com.apple.HIToolbox 0x958db0c5 ReceiveNextEventCommon + 374
5 com.apple.HIToolbox 0x958daf39 BlockUntilNextEventMatchingListInMode + 106
6 com.apple.AppKit 0x93bfa6d5 _DPSNextEvent + 657
7 com.apple.AppKit 0x93bf9f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
8 com.apple.AppKit 0x93bf2f9f -[NSApplication run] + 795
9 com.Growl.GrowlHelperApp 0x00021ba9 -[GrowlApplication run] + 189
10 com.Growl.GrowlHelperApp 0x00006947 main + 166
11 com.Growl.GrowlHelperApp 0x00002152 start + 54
Thread 1:
0 libSystem.B.dylib 0x9555e286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95565a7c mach_msg + 72
2 com.unsanity.ape 0x000b99b5 _ape_agent + 316
3 libSystem.B.dylib 0x9558f155 pthread_start + 321
4 libSystem.B.dylib 0x9558f012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9555e286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95565a7c mach_msg + 72
2 com.apple.CoreFoundation 0x911d5e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x911d6aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x90142f58 -[NSConnection run] + 280
5 com.apple.Foundation 0x90042dfd -[NSThread main] + 45
6 com.apple.Foundation 0x900429a4 NSThreadmain_ + 308
7 libSystem.B.dylib 0x9558f155 pthread_start + 321
8 libSystem.B.dylib 0x9558f012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x955c7292 __workq_ops + 10
1 libSystem.B.dylib 0x955c72c2 start_wqthread + 30
Thread 4:
0 ??? 0000000000 0 + 0
Thread 5:
0 libSystem.B.dylib 0x9555e286 mach_msg_trap + 10
1 libSystem.B.dylib 0x95565a7c mach_msg + 72
2 com.apple.CoreFoundation 0x911d5e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x911d6aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x900a6520 +[NSURLConnection(NSURLConnectionReallyInternal) resourceLoadLoop:] + 320
5 com.apple.Foundation 0x90042dfd -[NSThread main] + 45
6 com.apple.Foundation 0x900429a4 NSThreadmain__ + 308
7 libSystem.B.dylib 0x9558f155 pthread_start + 321
8 libSystem.B.dylib 0x9558f012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x955ad6fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9558f155 _pthread_start + 321
2 libSystem.B.dylib 0x9558f012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x15ebd230 ebx: 0x900437da ecx: 0x95871334 edx: 0xc0000003 edi: 0x15e4bc4c esi: 0xbfffe9c4 ebp: 0xbfffea38 esp: 0xbfffe938 ss: 0x0000001f efl: 0x00010206 eip: 0x957d5688 cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0xc0000023
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16 Posted by Jonathan Flusser on 06 Feb, 2010 06:22 PM
Happens to me too. Is there a solution yet? because this thread is a week old until now.
17 Posted by joel on 23 Feb, 2010 05:34 AM
oops... I started a new thread just now, didn't see this one before that. i'm a little irritated that made the in-app purchase to use growl and it doesn't work reliably, but really i just want to get rid of the plugin that started the problems. boxcar is a nice program for mail notifications, etc... but this growl issue is ridiculous. frustrating that in effort to get more use out of my iPod i've crippled one of my vital services on my Mac!
18 Posted by don on 02 Mar, 2010 04:31 AM
Any update since the Jan 16th "Looking into this"?
19 Posted by Dave Gleason on 06 Mar, 2010 05:02 AM
I'd like to add mine to the list also.
Growl will quit AFTER the notification is sent. In my case it is with Handbrake, which is kind of a pain if I have a few queued in. The second one on I will not receive the notification.
Any updates or fixes?
20 Posted by Glyn Williams on 12 Mar, 2010 06:49 PM
Me too.
I get a few notifications - then the helper crashes.
21 Posted by Edgar Gonçalves on 14 Mar, 2010 04:42 PM
Still expecting a reply from the developer. I would gladly pay for an upgrade that fixed this issue, it's a real dealbreaker...
22 Posted by Toby Nieboer on 16 Mar, 2010 12:01 AM
Not me, I paid for a working service already. In fact I think it's reprehensible to continue selling a service that doesn't work.
23 Posted by frame on 16 Mar, 2010 12:27 AM
I've moved back to Prowl. I wish Apple would offer an easy way to request refunds for broken in-app purchases. This is clearly a rip-off: The growl plugin never worked.
24 Posted by Ken on 16 Mar, 2010 02:32 AM
Wow. Yes, the growl plugin is unstable. It would be nice if Jonathan would reply. But personally, it's been working flawlessly for me since I initially set it up.
25 Posted by tattoohooligan on 16 Mar, 2010 04:13 AM
Hi - new here...
It seems that I can't download the Boxcar Growl plug-in at all. I click on the download link, a new browser tab opens, and I get a blank page with the URL:
http://boxcar.io/downloads/BoxcarGrowlPlugin-1.3.zip in the address bar. I've tried it many times with different browsers, I've tried saving the link directly... Nothing.
Is this a known issue? Anyone else at all having the same problem? The in-app purchase worked well enough to take my buck, but now no plug-in download?
Shady man...
26 Posted by Ronald Heft on 21 Mar, 2010 11:29 PM
Bumping this up. I was having some success for a while using the relaunch script provided in this thread, but even that is no longer working.
I absolutely love Boxcar, and have purchased a number of push options, but I've been really disappointed with Growl push. The Boxcar service seems to be rock stable, it's just the stupid Growl plugin. This is the kind of situation where I wish I knew Mac programming better, because I would really love to help get this up and running.
I understand you're probably backed up on the Facebook issue now, but this is something that's been happening for several months. If you could take a look at it once Facebook is stable again, it would be greatly appreciated.
Support Staff 27 Posted by jonathan on 22 Mar, 2010 04:17 AM
Facebook seems to be resolved for now. Scaling Boxcar has been tough
for the last few weeks, and has taken all of my attention. Mid last
week we moved to a new cluster, then on Saturday I rewrote the entire
polling backend (Facebook included) and migrated all of the
notifications from MySQL to Redis.
Phew. Luckily, it's awesomely fast now and stable again. I'll start
investigating this issue first thing tomorrow morning.
Thanks for your patience guys. I really, really appreciate it.
best,
j
28 Posted by Ronald Heft on 22 Mar, 2010 06:54 PM
Thanks Jonathan. I completely understand where you're coming from.
29 Posted by Ronald Heft on 29 Mar, 2010 11:02 PM
Any updates on this? I have done some testing myself this past week, and have confirmed a couple of things.
First, like some other users have mentioned, I am using the Mono growl theme. I started to wonder if that had any effect. So, I switch to a different theme. No change. Growl still crashed fairly often.
Next, I learned there is a difference in Growl themes. Some are Webkit based while others are Cocoa or Carbon (not sure which). Regardless, my previously used Growl theme was a non-Webkit theme, so I tried using that for a while. Still crashed.
Now, today OS X 10.6.3 was released. I'm going to download it and do some more testing to see if this makes any difference.
30 Posted by Ronald Heft on 29 Mar, 2010 11:30 PM
Negative on 10.6.3. Growl actually crashes first time now on every Boxcar notification. Prowl and other Growl styles are working fine, so it's just Boxcar.
jonathan resolved this discussion on 07 Apr, 2010 07:58 AM.