Troubleshooting

I do not receive push notifications
This is unfortunately an iOS 7 bug that happen on app install, but please read for a solution. Issue description  What happened is that iOS 7 did not ...
Thu, 25 Jun, 2015 at 12:54 PM
I have badge counter, but no sound nor alert
There is an iOS 7.x bug that cause the device t properly increment badge but stop displaying alert and playing sound for push notification for an app. To f...
Thu, 25 Jun, 2015 at 12:55 PM
Boxcar 2 does not appear in Notification Center
Due to an iOS 7.x bug, application not always show in notification center. When this is the case, push notification alerts cannot be received properly. Typ...
Thu, 25 Jun, 2015 at 12:55 PM
I do not receive Twitter notifications
If you do not receive Twitter notifications, please make sure you did the following: Check the type of notifications you have enabled for your Twitter ...
Thu, 25 Jun, 2015 at 12:56 PM
Check that Boxcar "Do not disturb" mode is disabled
If you do not receive alerts but see the notifications in your Boxcar inbox, it is possible that you have the "Do not disturb" mode enabled. In th...
Thu, 25 Jun, 2015 at 12:58 PM
Notification sound is only working when using device, not when it is locked
This is the default behaviour when your device is in "Do not disturb" mode. If this is not what you need, you must adjust your "Do not distur...
Fri, 26 Jun, 2015 at 12:29 PM
I have an error message when adding a Twitter account
If you get an error message when adding a Twitter account, asking to check your iOS Twitter settings, please, check that password is defined in your iOS Twi...
Fri, 26 Jun, 2015 at 12:29 PM
I cannot login and password reminder does not work
Please make sure you have already created a Boxcar 2 account, if you expect to login on Boxcar 2 or retrieve your password. Important: A Boxcar 1 account w...
Fri, 26 Jun, 2015 at 12:30 PM
My Craigslist RSS feeds does not work
It seems that Craiglist does not want us to retrieve the RSS to send you notification. You should ask Craiglist to avoid blocking our service.  When tryin...
Fri, 26 Jun, 2015 at 12:31 PM